Current:Home > MyBiltmore Estate: What we know in the aftermath of Helene devastation in Asheville-InfoLens
Biltmore Estate: What we know in the aftermath of Helene devastation in Asheville
View Date:2024-12-23 11:52:01
The Biltmore Estate is assessing damage and will remain temporarily closed after devastating rain from Tropical Storm Helene caused catastrophic flooding in the Asheville area.
"Due to significant flooding, impassable roads and widespread power outages in our region from Tropical Storm Helene, Biltmore is temporarily closed," read a statement Monday on the website for the historic house and museum.
They are asking people to check biltmore.com/weather-update for the latest. As of Monday, a message on the website says all reservations for guests arriving from Sept. 27 through Oct. 3 have been canceled as they continue to assess damage from the storm and work to reopen.
"This is a heartbreaking situation for our community and region," a Biltmore post on X states. "The safety of our guests and employees is our top priority, and we appreciate your patience as we assess the damage of last weekend's storm and work to repair communication channels."
The Asheville area was devastated by flooding due to Tropical Storm Helene, leaving thousands without power and cell service. The cell and Internet outage also impacted the Biltmore Estate.
"Our area has intermittent internet access and cellular service at this time, which has also impacted our call center. We appreciate your understanding as we await repair."
Nearby Biltmore Village hit hard by floods
Biltmore Village residents experienced historic flooding due to rain from Helene.
According to the National Oceanic and Atmospheric Administration, the Swannanoa River at Biltmore crested at 26.1 feet, nearly 6 feet above the record, at 3:45 p.m. Friday. As of 10:30 p.m., the river was down to 20.9 feet. The previous record for that location was 20.7 feet.
According to the NOAA’s standards, major flooding begins at 18 feet.
Many roads are closed across Western North Carolina due to flooding, fallen trees, mudslides and rockslides. North Carolina Department of Transportation and Buncombe County officials asked people to avoid traveling if at all possible. A full list of road closures can be found at drivenc.gov.
What Biltmore Estate visitors, guests should know
Guests who had tickets to visit the Biltmore Estate can use their tickets another day. They do not need to call to change their visit date at this time though.
When the estate has announced its reopening, they can call 800-411-3812 to reserve a date or time in advance or exchange their ticket in-person at the estate's Reception and Ticketing Sales Center. They can also request a refund online.
For overnight guests whose reservations were automatically canceled, please continue to check Biltmore Estate's website for further updates.
Contributing: Donovan Slack, USA TODAY
(This story has been updated to add new information.)
veryGood! (8)
Related
- 4 arrested in California car insurance scam: 'Clearly a human in a bear suit'
- Katie Holmes Makes Rare Comment About Daughter Suri While Reflecting on Style Evolution
- Martha’s Vineyard is about to run out of pot. That’s led to a lawsuit and a scramble by regulators
- Republican challenger to Tester leans into his outsider status in Montana U.S. Senate debate
- Solawave Black Friday Sale: Don't Miss Buy 1, Get 1 Free on Age-Defying Red Light Devices
- Max Verstappen wins 3rd straight Canadian Grand Prix for 60th Formula 1 victory
- The Latest | Far-right projected to make big gains as voting wraps on last day of EU elections
- Arizona closes Picacho Peak State Park after small plane crash that killed pilot
- Taylor Swift gifts 7-year-old '22' hat after promising to meet her when she was a baby
- New Haven dedicates immigrant monument in square where Christopher Columbus statue was removed
Ranking
- Fantasy football buy low, sell high: 10 trade targets for Week 11
- Arizona closes Picacho Peak State Park after small plane crash that killed pilot
- FDA approves first RSV vaccine for at-risk adults in their 50s
- How a $750K tanking decision helped Dallas reach the NBA Finals with Dereck Lively II
- Philadelphia mass transit users face fare hikes of more than 20% and possible service cuts
- Kate Middleton Apologizes for Missing Trooping the Colour Rehearsal Amid Cancer Treatment
- Apollo 8 astronaut William Anders, who took famous 'Earthrise' photo, dies in plane crash
- This summer's most anticipated movie releases | The Excerpt
Recommendation
-
Disease could kill most of the ‘ohi‘a forests on Hawaii’s Big Island within 20 years
-
This summer's most anticipated movie releases | The Excerpt
-
Ariana Grande and Ethan Slater Enjoy Date Night at Stanley Cup Final
-
Kyle Larson surges to second Sonoma win after fascinating NASCAR road-course race
-
Mega Millions winning numbers for November 12 drawing: Jackpot rises to $361 million
-
Pat Sajak takes a final spin on Wheel of Fortune, ending a legendary career: An incredible privilege
-
World War II veteran weds near Normandy's D-Day beaches. He's 100 and his bride is 96
-
Norwegian wealth fund to vote against Elon Musk’s Tesla pay package