Current:Home > StocksMassachusetts 911 service restored after 'major' outage statewide-InfoLens
Massachusetts 911 service restored after 'major' outage statewide
View Date:2024-12-23 11:58:26
The 911 emergency dispatch services in Massachusetts were restored Tuesday afternoon, officials said, after the system was unavailable for more than an hour and a half because of a "major" statewide outage.
The state's Executive Office of Public Safety and Security posted a message on the X platform around 3:45 p.m. ET saying the system was working again after the prolonged disruption.
"The public may now resume calling 911 for emergencies,'' the posting said. "Thank you for your patience + cooperation. The State 911 Department continues to investigate the cause of the disruption. We will provide more info when available.''
Boston Mayor Michelle Wu had confirmed the outage in a press conference, saying she hoped it would be momentary and encouraging residents with emergency needs to "find your way to police, fire or EMS. We will make sure you get to the right place.''
Residents could also call the local numbers for their police department or use one of the local call boxes on streets.
Many state residents had received a public safety alert on their phones saying, "Massachusetts 9-1-1 SERVICES are currently down Statewide. Delays in public safety response may occur. CALL local Public Safety business line directly if you or others are having an emergency. More information will be provided when available.''
"This could be very temporary, and we're waiting to hear about how long it will last," Police Commissioner and Chief of Boston Police Michael Cox said at a press conference. "We thought it was important, particularly with the heat, to give people the opportunity to know what's going on."
The Brockton Fire Department was one of the first to notify the public about the outage. Boston’s Chief of Emergency Medical Services James Hooley said the local, non-911 system used to take incoming calls was still working.
"Any information that gets entered by any of the agencies ... we send each other message, we talk on a radios," he said. "As long as it gets in the system, we will be able to connect you to the right service."
Wu reiterated that if people get in touch with one of the agencies, they will be routed appropriately, "so don't worry about needing to have the exact right number as this is getting resolved, hopefully very quickly."
veryGood! (3)
Related
- Mississippi Valley State football player Ryan Quinney dies in car accident
- The Bankman-Fried verdict, explained
- Alex Murdaugh’s lawyers want to make public statements about stolen money. FBI says Murdaugh lied
- I'm a Realtor. NAR settlement may not be as good for home buyers and sellers as they think.
- Gun groups sue to overturn Maine’s new three-day waiting period to buy firearms
- Alex Rodriguez's bid to become majority owner of Timberwolves falls through. Here's why
- NYC will try gun scanners in subway system in effort to deter violence underground
- Minnesota teen gets 4 years as accomplice in fatal robbery that led to police shooting of Amir Locke
- Wicked's Ethan Slater Shares How Ariana Grande and Cynthia Erivo Set the Tone on Set
- The Bankman-Fried verdict, explained
Ranking
- Vikings' Camryn Bynum celebrates game-winning interception with Raygun dance
- With hot meals and donations, Baltimore residents 'stand ready to help' after bridge collapse
- This is Urban Outfitters' Best Extra 40% Off Sale Yet: $3 Cardigans, $18 Hoodies & More
- Fourth Wing Author Rebecca Yarros Reveals Release Date of 3rd Book in Her Series
- Mike Tyson vs. Jake Paul VIP fight package costs a whopping $2M. Here's who bought it.
- How non-shooting deaths involving police slip through the cracks in Las Vegas
- Love Is Blind's Brittany Mills Reveals the Contestant She Dated Aside From Kenneth Gorham
- Usher has got it bad for Dave's Hot Chicken. He joins Drake as newest celebrity investor
Recommendation
-
Quincy Jones' Cause of Death Revealed
-
4 dead, 7 injured after stabbing attack in northern Illinois; suspect in custody
-
SportsCenter anchor John Anderson to leave ESPN this spring
-
Avril Lavigne, Katy Perry, Meryl Streep and More Stars Appearing at iHeartRadio Music Awards
-
Kid Rock tells fellow Trump supporters 'most of our left-leaning friends are good people'
-
How to get rid of eye bags, according to dermatologists
-
Love Is Blind's Brittany Mills Reveals the Contestant She Dated Aside From Kenneth Gorham
-
Non-shooting deaths involving Las Vegas police often receive less official scrutiny than shootings