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Who is eligible for $100 million Verizon class action settlement? Here's what to know

​​​​​​​View Date:2024-12-23 10:48:20

Verizon customers could soon be eligible for part of a proposed $100 million class action settlement.

The lawsuit, which was filed in New Jersey, alleges customers that had some of the network's monthly plans were charged undisclosed administration fees in a “deceptive and unfair manner.”

The settlement pertains to charges issued to customers between Jan. 1, 2016, to Nov. 8, 2023, and those who were affected have until this spring to file a claim.

Here's what to know about the settlement and how it affects consumers.

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What is a class action lawsuit?

A class action lawsuit involves one or more people suing on behalf of themselves and others with similar claims. Once a class action lawsuit is approved, every member of the class is awarded, with exception of anyone who opts out of the group.

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What to know about Verizon class action lawsuit

In this case, the suing party and Verizon have agreed to a settlement to resolve the lawsuit.

Despite the settlement, Verizon has denied wrongdoing. By agreeing to the receive payment, the settlement class, as well as Verizon, don't make any admission that Verizon is liable or that the allegation and defense in this case has any merit.

Those who opt into the lawsuit cannot sue Verizon over the issue in the future.

Verizon will continue to charge the administrative charge in question, the settlement website reads, and contends that it has the right to increase the charge.

"As part of this settlement, Verizon will amend its Customer Agreement to include revised Administrative Charge disclosures," according to the settlement agreement posted to the website.

"Verizon clearly identifies and describes its wireless consumer Admin Charge multiple times during the sales transaction, as well as in its marketing, contracts and billing," Verizon spokesperson Rich Young said in a statement to USA TODAY. "This charge helps our company recover certain regulatory compliance, and network related costs."

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Who qualifies for the Verizon settlement?

Current and former customers with wireless or data services that were charged administrative charges between Jan. 1, 2016, to Nov. 8, 2023, are eligible.

Each eligible customer will qualify for up to $100 each. The final amount each customer will receive depends on how long they've been a customer.

How to get your settlement

Those who qualify will either receive a letter in the mail or an email with instructions on how to get paid.

Eligible customers must file a claim by April 15, 2024 to receive a settlement payment.

If you do nothing, you will not receive any settlement payment. You must file a claim by April 15, 2024 to receive a payment.

Those who don't file a claim will lose any rights to sue Verizon over these issues and also be legally bound by the all orders and judgements the court makes on the lawsuit.

If you'd like to opt-out of the lawsuit, you must mail a signed request for exclusion to: Verizon Administrative Charge Settlement Administrator, Attn: Exclusions, P.O. Box 58220, Philadelphia, PA 19102, by Feb. 20, 2024.

For more information, or to start a claim, go to: www.VerizonAdministrativeChargeSettlement.com

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